In case of accidents download and print this page and leave it in the glove compartment of your vehicle. Record the following information.
Some Things You Should Know Before Having Your Car Repaired
Your car is the second largest investment you're likely to make. Preserve its value and your safety by having it repaired professionally.
Never drive a car that could be unsafe because of damages.
Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our shop and ask that the insurance company inspect the car here.
There is no law requiring you to obtain more than one estimate of appraisal.
You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.
Differences in repair estimates are common. A lower estimate may not include all necessary work. If you're not sure why one estimate is different from another you've received, please ask us.
Ask if the shop will be using genuine manufacturer (OEM) replacement parts.
Ask if the shop offers a repair warranty.
Let us help you negotiate your claim with the insurance company.
When a collision occurs:
Identify yourself only to the other driver, and to any police officer.
Discuss responsibility only with the police officer and your insurance representative.
Fill out the following information:
When and where did the collision occur?
Was anyone injured?
Was there a witness?
Was a police report taken?
Get the other party's license, insurance and vehicle information.
When involved in any collision be responsible and courteous. And remember, we are here to help.